509 Five-Star
Reviews

“UNBELIEVABLE! Walked into the store at 10 a.m on a Saturday and had my new washer installed by 1:30 pm! Alexa was very helpful with suggestions and the installers went above and beyond on the haul away and installation. Stop looking for where to buy your next appliance, and just go to 5 Star!”

“Great experience from start to finish! We just got a washer and dryer, and the whole process was smooth and easy. Pricing was reasonable, delivery was quick, and installation was handled professionally. Big thanks to everyone who helped make everything so easy and stress-free. Highly recommend!”

“5 Star is the best of the best. Needed a fridge immediately for a property, stopped by and spoke to Alexa. I was given a good deal and in a 4 hour window a brand new fridge was delivered and installed. Tennant was very happy. Thank you Alexa and 5 Star.”

“I normally don't believe that people have a true 5-star rating; however, this place is absolutely 5-star in terms of appliances as well as customer service. I got a brand-new refrigerator, and delivery was same-day. The whole process took only an hour, tops, and it was delivered within two hours. I highly recommend them to everyone.”

“Alexa was absolutely awesome to work with she had patience and was totally honest and trustworthy. The appliances are absolutely top tier new out of the box and the delivery crew were very courteous and safe when delivering and friendly and kind to talk to. I will definitely recommend 5 Star for your appliance needs.”

“Excellent service !! We are very thankful with your team, Walter very nice, knowledgeable and nothing pushy…. we purchased a Samsung refrigerator and needed it with the same day delivery… they did without extra charge and super nice !!!”

“I walked in knowing exactly what I wanted. Alexa was helpful and knowledgeable. Her pricing is transparent and fair. There was no hard selling. She was able to get me same day delivery! Her delivery guys were professional and personable. I highly recommend 5 Star Appliances.”

“Great teamwork. Spencer and Hector came in literally 10 minutes to replace my old fridge to the new one. On time promptly I love this kind of service. Thank you 5 star appliances”

“Highly recommend 5 star Appliances for their fast and easy approval process and fast and great delivery installation. The technicians make sure everything gets installed correctly and works properly before leaving and that's peace of mind! Thank you so much!”

“I am so glad I went to 5 Star Appliances. Alexa is very professional and ready to help! We purchased a refrigerator, washer and dryer! They came and installed them and they work perfectly! Do not be a Home Depot snob when you can get the SAME products from Alexa! It's worth it!!”

“Delivery was so smooth. Guys did it quick. Alexa also made the process smooth. I was able to order everything with her online rather than driving almost 40 mins away just to see the appliances so that also helped me out a lot! Unbeatable prices for great appliances definitely recommend”

“Alexa and her team were amazing! The customer service was top-notch, and they delivered my new appliance the same day, just as promised. They even hauled away my old fridge, which made the whole process super easy. I 100% recommend them! Thank you, Alexa and team — at 5 Star Appliances, the name truly reflects the service!”

“My fridge failed last night and I was recommend to call 5 Star Appliances. This morning I was on a chat with Alexa and gave her some details. Stopped by the shop at 3pm, had a new fridge delivered and installed by 5:30pm. Check out these happy ladies loading it up. Outstanding price and customer service!”

“We purchased our Samsung Hub fridge here less than 6 months ago, and just now got our combo Samsung all in 1 washer/dryer/steamer delivered. We couldn't be happier. our appliances have been great and this is the place to get what you need at a great price!”

“Had a wonderful experience at 5 star appliances. Alexa was very knowledgeable & willing/able to answer all of our questions. Delivery was smooth (except the water line not fitting our old home - but they advised us to purchase an adaptor so no issues there) & now we have a shiny new Bespoke fridge!”

“Alexa at 5 Star Appliances hook me up with a good deal on my new appliances! She also did delivery and install! Great job!! Happy customer here!”

“Needed appliances so I stumbled upon five star appliances. Raul and team were great totally professional answered all my questions and the delivery install team was perfect. Highly recommend checking them out. Oh, and great prices.”

“Great service & very easy to work with! I work in real estate, so we are always needing appliances and 5 star appliances has been a pleasure to work with. Highly recommend to everyone.”

“Delivery was on time , professionally installed, and broke down every detail about my new refrigerator to me. 10/10 I highly recommend 5 star appliances. Ask for Alexa. Communication, and patience. She's the best”

“Alexa you have done it again! Thanks for your support in helping me find the perfect washer and dryer set. Raul was helpful and extremely kind to me. Hector and Jose did a thorough job with delivering and installing my appliances. They had such a wonderful attitude and customer service! Thanks so much 5 Star!”

“If you need any washer, dryers refrigerator any appliances you need to go here because Alexa will make sure you get exactly what you want. She went above and beyond to find me a refrigerator that she did not have in stock and make sure I had the one I wanted so if you want an amazing product with amazing service go with them.”

“I went into the store looking for a fridge, and a really nice gentleman Raul helped me out! Highly recommend you find him. I'm very happy with my purchase!”

“Luv the new fridge, really luv the quick delivery and set up. Great job!”

“Found a washer and dryer within an hour we had already paid and set up delivery! The process was way quick and efficient. They handled the delivery amazingly and was very effective with the communication! 10 out of 10 definitely will recommend.”

“Jose and Hector did a awesome job they were punctual and did everything so fast”

“Great team! Excellent service — go and talk to Alexa, she's wonderful. The delivery team was outstanding as well!”

“Start to finish 5star Applicances provided 5star service. The purchase and installation process was seamless. 1st class operation!”

“The guys were very nice and courteous. They took time to show me how the machines work. The products are looking like a great buy. I definitely recommend them.”

“This is my second time buying appliances from five star each time Alexa was very helpful she walked me through the steps each time I love the appliances they were very helpful and it was a very easy process”

“Excellent team. Delivery was very professional and on time. Alexa was great to work with in office for the sales. Quick, easy, professional, reliable.”

“Alexa was the best and the prices were unbeatable. Hector and Spencer were great with the delivery service. Would definitely recommend this place.”

“Raul was Great. Made transaction a breeze. I will definitely buy more things and recommend him to anyone that's looking for great service. I absolutely love the refrigerator. Also professional installation. 10 thumbs up”

“My husband & I found this place on Facebook Market place & from the moment we walked in the service was Top Tier. We got exactly what we needed with no hesitation, same day delivery & the delivery guys were fantastic they installed everything very quick & easy they were very polite & friendly. Thank you guys so much”

“Great service, great people to work with, from start to finish; will be my 1st call now.”

“Awesome customer service! I had previously bought Samsung wash and dryer, but now I needed a washer with an agitator. I immediately called Alexa who within days sent me exactly what I was looking for. Her pricing was so good I ended up with the washer and the dryer.”

“These guys came and sold me some bad ass washer and dryer and the techs came down and waited some some technical issues at my place and made sure my install went smooth. 5 stars!”

“They did a great job this entire experience was amazing all the way to setting up my things”

“Awesome service! The staff was very professional and the delivery and install went great!”

“We bought Allin one washer dryer and a gas stove. Paid it off before 90 days! Thank you. We will be back!!”

“Excellent services and great negotiations definitely looking forward to dealing again with this company”

“Really nice people good customer service and the have really good prices on their appliances and the will deliver for you I'm really glad I found them”

“Highly recommend 5 Star Appliance! Alexa was amazing in helping me choose the perfect option and gave me tons of choices to fit my needs. I love my fridge, washer and dryer. Delivery was quick and smooth—DJ and his partner delivered the same day and did a fantastic job. Great experience from start to finish!”

“The delivery team did an excellent job. They knew exactly what they were doing and moved my old refrigerator into the garage. The install was less than 5 minutes”

“Very happy with our new refrigerator. Great service and prices. Highly recommend !”

“We got our new washer and dryer delivered the next day. They were fast with communication, showed us several options and are friendly. Happy to support local small businesses.”

“Service was exceptional from the buying process to installation. I bought a washer and dryer.”

“After seeing their ads all over Facebook, I went to the location. I was greeted immediately and shown only the items in my budget. They delivered it that afternoon. Joe and John did a great job of removing my old appliance and setting up the new one. Perfect clean up and I'm home, happy dancing with my new appliance.”

“They delivered quick, and made sure everything was working before they left and, nice people”

“I worked with Walter & he made the process so easy! I needed a fridge ASAP, talked to him over the phone and did all paperwork online & had my fridge within 3 hours! Would definitely buy from here again”

“Great guys that moved the new washer and dryer in quick and professional”

“Alexa and her team made the process smooth from start to finish. I highly recommend them. The installation guys were fast, nice, and efficient. Thank you guys!”

“Awesome service!! I'm so impressed by the immaculate quality and customer service. Delivery was prompt and professional, and thorough. Today it was pouring rain I live in an apartment on the second floor the delivery guys were in and out with the quickness. Im a forever customer!”

“Outstanding service, excellent quality goods, reasonable prices. Alexis took time to explain several options based on my budget and even had same day delivery. If you need appliances and you don't see Alexis, you're cheating yourself”

“Great brand new oven ! perfect install”

“Great supplier to work with! Very professional when discussing what they have in stock, very fair and reasonable on pricing, and quick on deliveries whenever we get them. Highly recommended!”

“Great service from DJ and team. They arrived when they said they were going to, they were incredibly efficient and quick. Took care of moving all the refrigerators around for us. Showed us how to install the new filter and how to flush the water system out. Highly recommend this team.”

“Awesome service. Delivery crew Joe and Spence were super fantastic.”

“Dj & Dj were amazing. Super quick, super efficient, they had my old appliances out within 5 minutes and my new ones hooked in within 8 minutes they were in and out in 20 minutes or less. Great work!! Highly recommend!!”

“Great service. Delivery guys super kind and fast to install. Recomend 100%”

“Joe and Hector were awesome. Perfect job. Thank you so much.”

“Wonderful delivery driver/installation!! Very kind and showed me how the appliances work with a thorough explaination. He deserve a thousand stars and a raise!”

“Same day delivery! Everything was easy and smooth!”

“Super reliable service, I spoke with Alexa the sales rep she was very friendly. Delivery was on time and delivery guys were also nice and well spoken. Highly recommend. Will use them again.”

“On time cleaned up great service”

“The 2 DJs were AWESOME!! The delivery was super fast and they made sure I understood how to use everything accurately. They removed my old appliances and helped me with all my needs. Definitely awesome guys!!”

“Fast w the financing options approval. Quick scheduling with a drop off guys. Awesome. Thanks you guys”

“Dj and david where amazing to take care of this massive fridge , had to take it apart to get it insde my home worth every penny and the guys of 5 star made it easy to purchase”

“Joe & Spencer did a great job installing our new fridge. 5 Sar Appliance gave us a great price that also that included delivery and haul away. I highly recommend them!”

“We bought a washer and dryer they were awesome Raul worked to get us approved! They have great customer service even the gentleman who delivered them were very respectful! If you are looking for a great place to get appliances this is the place ask for Raul he is awesome!”

“Great service even too the old one away”

“My refrigerator and washing machine are of excellent quality, thanks to Mr. Raul for his kind attention and service in helping his customers. Excellent work, thank you very much, highly recommended.”

“I recently purchased a washer/dryer and refrigerator from 5 Star Appliances. Dilan explained the finance process perfectly and gave me a great deal on my package. Delivery was same day! Don't sleep on these deals!!”

“Very friendly people, good prices, and were willing to work with us and our budget. Delivery was quick and easy.”

“I have been working with Alexa for several years. She has always provided me with great pricing and service. Responded to me immediately, locates what I need and delivers and installs it with no issues.”

“Fantastic service by Alexa and the delivery dudes. Got me hooked up and set up within 39 minutes! Definitely would recommend and will go back for all my appliance needs”

“I got a washer and dryer along with a refrigerator delivered by 5 Star. DJ and DJ were amazing!!! They made sure everything was set up to my liking and even moved my old refrigerator to the garage for me!!! They did not rush and made sure that I was happy!!!!! They made sure that they paid attention to all of the details.”

“5 star service ⭐️⭐️⭐️⭐️⭐️ the delivery team was amazing I highly recommend Spencer and Joe for the delivery team to deliver….the best two guys to deliver appliances I EVER seen in Texas”

“Good service great customer service. Very friendly and fast services.”

“We contacted with five star appliances through Facebook. They answer our questions and we went to look for a new refrigerator the next day. Alexa helped us to choose our new refrigerator, gave us a good deal and also same-day delivery. I will recommend them if you need a good deal and a fast delivery.”

“Good service, 10/10 , those guys are amazing at their job, they treat me kindly , I will continue buying more things in this place for sure , thank y'all so much.”

“DJ and Spencer were great help in unload and fitting the fridge, they went an extra mile with their service to make sure the customer was happy. I definitely recommend these people and their services again and again.”

“Good experience buying with Alexa & installed with Jose”

“Spencer & Hector did an awesome job delivering our refrigerator. Highly recommend 5 star appliances for any of your home needs.”

“Amazing deal on a Samsung Bespoke. Alexus was great fast delivery and installation!!”

“The BEST prices I've found yet! Alexa is wonderful to work with. She's quick, efficient, and very transparent. I refer her to all my real estate clients. 10/10 recommend!”

“Alexa was SUPER helpful in getting me what I needed within my budget!!! She listened to my situation and finances as a REAL PERSON and not just another customer. I am so grateful for businesses and business owners like Alexa and her husband!!! Hard to find these days...I HIGHLY recommend 5 Star Appliances!!!!”

“Absolutely great customer service. I needed a new washer and ended up with a brand new set. Whole process took less than 30 mins for Alexa to find me the perfect set up”

“Its rare that you find places that deliver on what they promise. This place is one of the very few that does exactly that. I was extremely happy with not only their quality for the price, but how quickly they delivered and installed with zero problems. I would definitely recommend them for anyone that needs appliances in the future.”

“We have been super happy with our experience at 5 star appliances. Alexa was very helpful and friendly and got us set up with a refrigerator, washer, and dryer. She arranged the financing and delivery as well. We'll definitely go back the next time we need any appliances!”

“Dj and Spencer had great customer service and they handle my appliance with care! Speedy service! Thank you!”

“The guys were helpful in setup of the new fridge. 5 Star appliances gets 5 stars for the process that they made easy.”

“My dryer went out this morning Alexa came by this morning with a dryer god knows I need her this morning thank you so much. God always in her heart”

“DJ and Joe did a great job delivering our new fridge. They were professional and very careful with maneuvering such a large appliance. Highly recommend.”

“Joe and Spencer were very great and friendly during the delivery. They went above to help me!!! I definitely recommend 5 stars Appliance to you all.”

“Very good experience, will be back!”

“Alexa helped me with 3 kitchen appliance sets- from initial communication to delivery- the entire process was super smooth! She was able to deliver my order the very next day. And that too with top tier appliances! Thank you so so much Alexa!!! Looking forward to working more with them!”

“Amazing service amazing communication very nice friendly and interactive loved service and everything else !!!”

“I recently bought a washer and dryer from Alexa and she helped me with exactly what I needed. She is so knowledgable and patient in making sure I made the right choice. Her delivery guys were quick and install was a breeze. 10/10 recommend for any and all appliance needs.”

“Very professional and efficient.. friendly”

“Same day delivery, guy was professional and got the job done. Beat all others pricing as well too! When we are ready for a fridge I will be calling them. A++ service. Highly reccomend.”

“They did a great job.”

“Spence and Hector did an outstanding installation. They were detailed and professional.”

“5 star appliances is definitely true to their name. They have a 5 star team that offer 5 star appliances, 5 star service and 5 star deliveries at unbeatable prices. If you need anything give them a call or stop by. They will most definitely take care of you.”

“Quick and friendly! Service was great, communication too”

“Absolutely awesome!! Professional. Efficient. Helpful. Went above and beyond and even helped bring in my Walmart order that just so happened to arrive at the exact same time!”

“Attentive, helpful, and same day delivery. Worked with our schedule. Thank you for the assistance and installation.”

“Best customer service alexa did everything so smooth and quick approval and omg the delivery guys were so friendly, respectful and on time. 100% recommend this store”

“Where to begin, Alexa was and is amazing. She helped me with everything and continued to help navigate with my purchases. I would diffidently recommend her and this place for any appliance needs. 10 out of 10 would recommend”

“Good service they were fast and careful”

“Excellent customer service in store and when delivery was made.”

“The team was excellent they did a fine job fast quick nice very professional”

“The installers were amazing, professional, informative, and efficient. They made the entire process smooth and stress free. Highly recommend!”

“5 star appliances definitely gets 5 stars. The service was great Alexa was very helpful and knowledgeable about her products. They helped me with a great payment plan… I really appreciate yall. Thank you”

“5 star was great and easy to deal with. DJ and his partner delivering the fridge were awesome and in/out quickly. Very friendly”

“The owner and workers are very, very nice. We love our new refrigerator. We will be returning back to get more appliances.”

“I may need glasses to see but even with my glasses I couldn't have kept up with how fast Dj and David installed my refrigerator they were an amazing team!”

“Great service, they delivered my appliances at the best price in town if you want a great deal purchase this is the place to shop for your appliances.”

“Great, quick and professional service!”

“Excellent customer service, I found them not to be pushy or rushing you to purchase appliance. They were very helpful answering my concerns. I definitely recommend everyone to check them out.”

“Dj & Joe was fast and quick highly recommended”

“I love that they are so quick to give you a response and have your items to you the very next day. I love 5 Star Appliances. I will definitely use them again.”

“This is my second purchase with 5 star appliances and i highly recomend this store talk to alexa for your next purchase she can help you alot even on line purchases !! Im coming back for another purchase!!!”

“Excellent delivery. Quick and easy! Have used them several times now!”

“the workers do such a great job with there service there so kind and they do there work very good i'm happy with appliance”

“Great Job people care of customer experience”

“Alexa gave us the BEST DEAL in the Houston area! She helped us furnish all of our household appliances; from our kitchen to our laundry room! Will definitely be back when we need appliances again!”

“My delivery person did a good job.”

“Team & sale person was excellent w. delivery & customer service was awesome thx Alexa”

“Thank you to Alex for always getting our properties ready with new Appliences's. Every time I call her she has everything available and ready to install and deliver the next day.”

“The guys were great amd helpful”

“I had a great experience, I saw a refrigerator I wanted online then purchased over the phone and had the refrigerator installed by 6pm the same day. I would buy from them again.”

“Alexa and Her Husband are the best. Great prices, great customer and great appliances. I will definitely go back and refer all my people to her. Thanks Alexa!!!”

“Excellent place and delivery perfect.”

“Awesome folks! Fast delivery. Would recommend to anyone.”

“Thank Y'all Alexa For Everything, We Love All The Appliances And Your Guys Did A Great Job”

“Me and my wife just got our delivery and the 2 guys were nice and full of information very good service”

“The guys were amazing! Both named DJ! Loved the entire experience, starting with Alexa!”

“5 star service, 5 star friendliness, super attentive, exceptional staff, speak Spanish. I generally love it. Super recomendado”

“Great company , delivered on time and very Respectful. Will definitely use this company again just based off my experiences”

“Love my appliances and delivery guys were nice. Highly recommend”

“Great delivery service. Good price on the fridge”

“The delivery man was so nice! He help us. Thank you”

“Excellent job with Delivery and Setup”

“Today I just oder the Fridge from 5 star Applliances. I'm very pleasantly about your service. Thank you very much!”

“Alexia went out and beyond to help me with getting my washer and dryer never pressured me about it talk to her in Dec 2024 and finally made decision to get it today Jan 2,2025 other place would have pressures you. Great place enjoyed talking to Alexia”

“I loved them so much very sweet and most definitely helped me when I needed it.”

“David and DJ pulled up and hooked our refrigerator up like a nascar pit stop crew quick efficient and even gave us some laughs to go with it.”

“Alexa is the nicest person she answered all our questions and some were probably dumb, I will never do business anywhere else it's so easy thank you very much for helping us Alexa your awesome”

“Hector and Spencer did a great job”

“Excellent prices and items. Will be coming back for more appliances soon.”

“Dj he's the real deal nice presentations friendly and always smiling and knowledgeable of what he delivered. Thank you for being you”

“Awesome experience very thorough”

“Great service from the sale to the delivery everything was smooth and easy would recommend to anyone”

“Awesome!! One word needed”

“Joe and Spencer great customer service.”

“David and DJ were phenomenal got my new fridge installed and loving it. Couldn't ask for better service.”

“Alexa was REALLY nice and gave me a great deal”

“great service , just Purchased here for the 1 time”

“Excellent service, very professional, I would definitely usen them again.”

“Joe and Hector did an amazing job delivering my fridge. Thank yall!”

“Great prices and fast delivery new fridge is amazing will definitely recommend to others”

“Great service and products.”

“Did a great job installing a w/d combo and fridge.”

“Great service and quality products.”

“Alexa provided excellent customer service and was very helpful. So glad I found this place!”

“Thanks Alex. After shopping for a washer and dryer all over town for the right price. I'm glad I stop by. You have so much experience you show me and sold me the right one for my needs. Thanks so much.”

“Delivery guys were great and good sales team”

“Fast response and killer pricing. Delivered next day at 11p! Fantastic customer service!”

“Awesome well knowledgeable delivery team.”

“Great experience. Excellent customer service and on time delivery.”

“Great staff with great appliances, I highly recommend 5 star appliances!!!!!!!! Thank you guys again for being such a big help”

“We had a great experience purchasing a dishwasher. Great service from ordering to them installing it.”

“Great deal and super happy with this deal. Thank you! Recommend them to all. A+”

“Great service.”

“Great experience no hassle if you are looking for great appliances at affordable price 5 star is the spot, Raquel is awesome”

“Great service! Quick and easy… 5 stars service.. thank you for everything..”

“Delivery service guy was quick on time and professional.”

“BJ and Joe were very friendly and professional... highly recommended!”

“Very good service”

“Install was quick and the service was outstanding.”

“Very professional and nice”

“Easiest & best to work with! Best prices & also communication is great!!”

“DJ and David were exceptional! Professional and efficient.”

“Process was smooth and same day delivery!”

“Wonderful customer thank you”

“The appliances are excellent and if you need advice I recommend that you ask for Mr. Raul. This man knows perfectly well what you need”

“Great delivery”

“Appliance works great, and the delivery team was very kind and helpful.”

“Love me fridge! Great price and delivered FAST”

“Joe and Spencer did a great job.”

“Good people great service they are 5 Star and more”

“Did a delivery for me really good service.”

“Jo and Spencer did a wonderful job”

“Great deal on washer, dryer, and dishwasher. They delivered and installed.”

“Good delivery guys professional service”

“Delivery team was excellent and fast!!”

“Found them on Facebook and price was great and fast delivery!”

“Great service”

“Team was excellent with the delivery!!”

“Best prices in town! 10/10 service to go with it.”

“Great service ! Great deals”

“Joe and Spencer did a Great job”

“great job loved it!”

“Great delivery!!!”

“Delivery guys awesome and kind”

“Great service”

“Dj and David were awesome!!”

“Excellent customer service!”

“Best prices and People”

“Good job”

“Great delivery team”

“What you said was what it's. Is nice buying from you. Thank you”

“Great communication, and Honest , 10/10”

“Great service and delivery”

“Easy delivery and fast”

“Thanks for the help”

“Guys were awesome!”

“Great service!”

“Amazing People. Good product”

“Free and to the point”

“Good job”

“Awesome delivery”

“GREAT experience”

“10/10 recommend”

“most recommend”

“Great service”

“Great service”

“We are super satisfied with the process and how well mannered they are. We are very pleased by the hard work of Jose and Hector”

“Great service. Fast delivery. I will be using 5 Star Appliances for all my appliances needs. Thank you.”

“Everything was great!!!”

“Alexa gave us an amazing deal on a fridge, washer and dryer. Kept her word about everything and even called after the installation just to make sure everything was okay. Real professional”

“Very satisfied with the delivery guys. Alexis was great to work with. Happy customer!!”